Terms & Conditions

1. Eligibility

You must be at least 18 years of age to create an account or make a purchase. By registering, you represent and warrant that (a) you are 18 or older; (b) you have the legal capacity to enter into a binding contract; and (c) all registration information you provide is accurate, current, and complete. We reserve the right to suspend or terminate any account found to have provided false or misleading information.

2. Description of Service

SneakAI is an AI-assisted desktop application available for macOS and Windows that provides a real-time stealth overlay, interview coaching, screen reading, and AI-generated responses powered by the Google Gemini API. Access to the full feature set requires a valid entitlement: a free trial (with limited credits), a lifetime software license, or purchased credit packs. SneakAI operates on a credits-based model — there are no recurring subscriptions and no automatic renewals.

3. Account & Security

You are solely responsible for (a) maintaining the confidentiality of your account credentials; (b) all activity that occurs under your account, whether or not authorised by you; and (c) notifying us immediately of any unauthorised access or security breach at support@sneakai.in. One account may be active on one device at a time. Sharing account credentials is a material breach of these Terms and may result in immediate account termination without refund.

4. User Responsibility & Acceptable Use

Your use of SneakAI is entirely at your own risk and responsibility. SneakAI provides a tool; what you do with that tool is your choice and your responsibility alone. You agree that:

• You will use the Service only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.
• You will not use the Service to engage in any form of academic dishonesty, fraud, deception, cheating, impersonation, or misrepresentation in any context. SneakAI bears no liability for any consequences — academic, professional, legal, or otherwise — arising from how you choose to use the Service.
• You will not attempt to reverse-engineer, decompile, disassemble, modify, create derivative works from, or otherwise tamper with the software, in whole or in part.
• Any copying, redistribution, resale, sharing, piracy, or unauthorised reproduction of SneakAI software, license keys, credits, or any part of the Service is strictly prohibited and constitutes a violation of applicable intellectual property and copyright law. SneakAI takes no responsibility for any consequences you face as a result of engaging in piracy or unauthorised distribution. You bear full legal and financial responsibility for any such acts.
• You will not use the Service to transmit malware, spyware, or any harmful code, or to interfere with or disrupt the integrity or performance of the Service or any systems or networks connected to it.
• You will not use the Service in any way that violates the terms of any third-party platform (including but not limited to video conferencing, recruitment, or examination platforms). Compliance with third-party terms is entirely your responsibility.
• You will not store, record, distribute, or publish any AI-generated output from the Service in a manner that violates any applicable law or third-party rights. All outputs are provided for your personal use only and SneakAI accepts no liability for how outputs are used, shared, or relied upon.

SneakAI reserves the right to immediately suspend or permanently terminate any account found to be in violation of this section, without notice and without refund.

5. Payments, Credits & Lifetime License

All payments are one-time and are processed securely through Cashfree Payments. SneakAI offers:

• Free trial — a limited number of credits valid for a specified period, subject to anti-abuse eligibility checks. One trial per unique identity.
• Lifetime app license — a one-time purchase granting perpetual access to the software for the licensed user on a single active device.
• Credit packs — one-time purchase of credits consumed during active sessions. Credits expire as stated at the time of purchase and have no cash value.

Pricing currency: Customers in India are billed in Indian Rupees (INR). International customers are billed in US Dollars (USD) and an international processing fee (as stated on the Pricing page) is applied. All applicable taxes are the responsibility of the purchaser.

Coupons and discount codes, where issued, are subject to their individual terms and expiry dates and cannot be exchanged for cash. We reserve the right to modify pricing at any time; changes will not affect purchases already completed.

6. AI-Generated Content & No Warranty on Outputs

AI-generated responses are produced by the Google Gemini API and are provided for informational and productivity purposes only. SneakAI does not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated output for any purpose. You are solely responsible for reviewing, verifying, and deciding how to use any output. SneakAI accepts no liability for decisions made, actions taken, or consequences arising from reliance on AI-generated content.

7. Intellectual Property

All software, code, design, branding, trademarks, trade names, and content within the Service are the exclusive intellectual property of SneakAI and its licensors. You are granted a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the software solely for your own personal or professional purposes in accordance with these Terms. No rights are granted beyond those expressly stated. Any unauthorised use constitutes infringement and may subject you to civil and criminal liability.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, OR COMPATIBILITY WITH ANY DEVICE, OPERATING SYSTEM, OR THIRD-PARTY SOFTWARE. SneakAI does not warrant that any defects will be corrected or that the Service will be free from viruses or other harmful components.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SNEAKAI, ITS OWNERS, OPERATORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF SNEAKAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In all cases, SneakAI's total aggregate liability to you for any claims arising under or related to these Terms shall not exceed the amount you actually paid to SneakAI in the 30 days immediately preceding the event giving rise to the claim, or ₹500 / $10 (whichever is higher), whichever is less.

10. Indemnification

You agree to indemnify, defend, and hold harmless SneakAI and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any law or the rights of a third party; or (d) any content you submit, post, or transmit through the Service.

11. Enforcement Actions for Misuse & Abuse

SneakAI operates a server-authoritative fraud detection and anomaly monitoring system. If we detect, suspect, or are made aware of any misuse, abuse, fraud, manipulation, or violation of these Terms — including but not limited to credit system tampering, session timer manipulation, trial farming, account sharing, piracy, unauthorised access attempts, or any other illegitimate activity — we reserve the right, at our sole discretion and without prior notice, to take any or all of the following enforcement actions:

• Place the account on Hold (Suspend): Temporarily block all access to the Service pending investigation. A suspended account cannot sign in, use credits, or access any feature until the hold is lifted or the account is permanently actioned.
• Revoke or forfeit credits: Remove any or all credits from your account — including purchased credits — where those credits were obtained through fraudulent means, exploited through system manipulation, or are otherwise implicated in abuse. Forfeited credits are non-refundable.
• Revoke entitlement: Cancel a trial, deactivate a lifetime license, or remove any other entitlement granted to the account, without refund, where that entitlement was obtained through fraud, trial farming, coupon abuse, or other illegitimate methods.
• Force sign-out and revoke sessions: Immediately terminate all active sessions and revoke device access.
• Permanently ban the account: Apply a permanent, irrevocable ban to the account and all associated identifiers (email, phone, device) when tampering or serious abuse is confirmed. A permanently banned account cannot be reactivated, and no refund will be issued for any prior purchase.
• Pursue legal action: Refer the matter to appropriate law enforcement or initiate civil proceedings to recover damages, in cases of fraud, piracy, or other serious violations.

Enforcement actions may be triggered automatically by our fraud detection system or manually by our operations team. We will make reasonable efforts to notify you of a suspension so you may contest it, except where providing advance notice would prejudice an ongoing investigation or where the violation is severe enough to warrant immediate permanent action.

No refund will be issued in connection with any enforcement action. By using the Service, you explicitly accept that these enforcement measures are a necessary and proportionate response to protecting the integrity of the platform for all users.

12. Termination

We reserve the right to suspend or permanently terminate your account and access to the Service at any time, with or without notice, for any reason, including (without limitation) breach of these Terms, fraudulent activity, abuse of the platform, or non-payment. Upon termination, your right to use the Service ceases immediately and no refund will be issued for any unused credits or license period.

You may close your account at any time via the Account page or by contacting us. Closing your account does not entitle you to a refund for any purchase already made.

13. Changes to the Service & Terms

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We also reserve the right to update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in India. You agree to submit to the personal jurisdiction of such courts and waive any objection to the venue or inconvenience of such courts.

15. Entire Agreement

These Terms, together with the Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between you and SneakAI with respect to the Service and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral, relating to the subject matter hereof.

16. Seller Identity & Compliance with Law

SneakAI is owned and operated by Samarjeet Singh (sole proprietor), having its place of business at 47/B G.T.B.N Shiv Singh Bagan, Agrico, East Singhbhum, Jamshedpur, Jharkhand, India — 831009 (GST: Not registered). We operate the Service in compliance with applicable Indian law, including the Information Technology Act, 2000 and the rules made thereunder, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, the Digital Personal Data Protection Act, 2023, and applicable tax legislation. Where you access the Service from outside India, you are additionally responsible for complying with the laws of your own jurisdiction.

17. Grievance Redressal & Grievance Officer

In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and rules made thereunder, the contact details of the Grievance Officer are provided below. The Grievance Officer is responsible for addressing complaints regarding the Service, content, or any violation of these Terms:

• Grievance Officer: Samarjeet Singh
• Email: support@sneakai.in

We will acknowledge receipt of any complaint within 48 hours and endeavour to redress it within one month from the date of receipt, in accordance with applicable law.

18. Statutory Rights Not Excluded

Nothing in these Terms, the Cancellation & Refund Policy, or any other policy is intended to exclude, restrict, or limit any rights or remedies you may have under mandatory applicable law — including consumer protection laws such as the Consumer Protection Act, 2019 (India) — that cannot lawfully be excluded or limited by agreement. Where any provision of these Terms is found to conflict with such mandatory law, that mandatory law prevails to the extent of the conflict, and the remaining provisions continue in full force. The limitations of liability and disclaimers in these Terms apply only to the maximum extent permitted by applicable law.

19. Force Majeure

SneakAI shall not be liable for any failure or delay in performing its obligations where such failure or delay results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, changes in law, power or internet failures, third-party service outages (including failures of payment gateways, hosting providers, or AI service providers), or any other event of force majeure.

20. Severability, Waiver & Assignment

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. You may not assign or transfer these Terms or your account to any other person. We may assign our rights and obligations under these Terms to any successor or affiliate without restriction.

21. Contact

For questions, concerns, or notices regarding these Terms, please contact us at support@sneakai.in.